FarmainCloud is the right place to manage all the digital services of your pharmacy
The term CRM refers to everything related to Customer Relationship Management, or rather the management of relationships with its customers.
Better manage the relationship with each individual customer it is important for improve the results of your business: a satisfied customer will return to a trusted place. It creates a lasting bond and trust and the customer will become a real one ambassador of your pharmacy: will recommend your business to friends and family and remember that there is nothing stronger than the word of mouth.
With few customers it is easy to remember the name and / or the drugs they take, but when there are many customers it is not so easy to remember everyone's needs. That's why the solution is CRM software for have in a single click all the synchronized and constantly updated information of each individual customer of your pharmacy, offline and online.
FarmainCloud and the Caygri's ERP (business management software) and CRM service to connect all the web services of the online and offline pharmacy.
Why choose FarmainCloud?
- manage customers, apps, employees, e-commerce and management in one place
- Economic, online and always available for you and your customers
- ERP in the cloud always accessible via the web: connect all customers and automate processes
- Reminder, automatic follow-ups
- 7 / 7 assistance via ticket and chat
- Sure against hackers, sniffing and all cyber dangers and accessible both from PC and from mobile
A single place to manage all digital services
Goodbye to manually entering all customer information and updating it!
FarmainCloud will no longer waste you precious time and energy organizing the database, because in CRM everything is synchronized for each individual customer, whether offline or online.
It is the single place for the management of all the digital services of your pharmacy. Manage your pharmacy, e-commerce and app in a single panel. In fact, by choosing and buying FarmainCloud there is an e-commerce ready to start selling online. A modern e-commerce with all the features to go online, reach customers from the comfort of their home and increase turnover. Compatible with your equipment (all speakers!) And loyalty cards.
The features of FarmainCloud are many. Some examples:
- analysis constant and updated costs, revenues, profits
- complete registry of customers (synchronization of customer data both online and offline) and advanced profiling
- follow up continue with sending newsletters and sms
- reports and statistics Advanced
- import web and management price list
- management of Events
- management of equipment rental
FarmainCloud is also the solution for connect your pharmacy with your GP in your area, in addition to the functionality of sending of electronic prescriptions.
FarmainCloud: how does it work?
CRM and ERP for the innovative pharmacy. This is FarmainCloud, the CRM to connect all web services and the management of your online and offline pharmacy. Customers, employees, sales, purchases - all in one place.
- Everlasting attainable, from PC or mobile, to always manage all the processes and services of your pharmacy, from customers to employees, from sales to expenses
- Customer Relationship Management to satisfy all the needs and requests of your customers online and offline. Having the detailed profile of each individual customer helps you to respond adequately to each one: having loyal customers means increasing sales. Reminder, follow up Continuity and attention in their path to the pharmacy (online and offline) make a customer happy and satisfied. He will come back to you!
- To constantly monitor sales flows and customer records, we have integrated with 12 pharmacy management software (Wingesfar, Winfarm, FarmaConsult, UFI Farm, EasyPharma, Sofia, InfoFarm.net, Planet Siteam Farma, FarmaGest, Sistema F Platinum, Genius and Winfarm 2000)
- You can import the loyalty card holder data and find out about their buying behavior. FarmainCloud supports eFedelitu, Fidelity Salus and Uniclub.
In Caygri we have developed a Modern, intuitive and fully customizable CRM according to the needs of each pharmacist and their pharmacy. FarmainCloud can be integrated with our digital products for your pharmacy, such as FarmaEcommerce, ProntoinFarma and BOTinFarma. Contact us now and turn your pharmacy digital.